sábado, 27 de mayo de 2017

Passenger dragged off overbooked United flight

On 9th April the United Airlines overbooked the Louisville, Kentucky-bound United flight so a disturbing scene happened when a man refused to give up his seat and the airline police forced him to leave. 

Several passengers recorded the incident on their phones and posted video on social media showing three Chicago Department of Aviation security officers dragging the man, who has not been identified, down the aisle by the arms and legs while other passengers shout in protest. The man continued to resist after he was removed and ran back onto the airplane, face bloodied from the encounter. 

The incident and the system that allows airlines to involuntarily boot passengers from flights has been very criticized. But United Airlines was acting within their rights and following policy until the situation turned physical. 

Resultado de imagen de man dragged off flightFirst, United asked passengers to give up their seats voluntarily for compensation because four crew members needed to get on the flight in order to work another one in Louisville, if not, the flight would be canceled. 

But when no one volunteered because it was a Sunday night and the next flight was not until the following afternoon, the airline was forced to de-board people involuntarily, but though they explained to the man the situation, he refused and they followed Department of Transportation protocol and called local law enforcement to remove him from the plane. 

Two officers tried to calmly talk to the man but a third acted in an aggressive manner. The officer told him he had to get off the plane, and when he resisted, the officer grabbed him out of his seat and carried him out with the other officers. 

The man hit his head on an armrest and the he started yelling the he was a doctor and that he was being treated this way for being Chinese. 

The scene left everyone in shock, including children who started crying. 

MY OPINION: 

I don't think that the officers of the airline acted ethically and also I think that overbooking should be illegal because then some people had made plans to go back home one day and maybe they have something important to do and then they don't have a sit and they are not able to return home. 

My solution to this problem would have been asking people that didn't have a family waiting for them and also offering them a room in a hotel to stay that night because it is the airlines problem that they have to wait until the next day to have another flight.

 Here you can read more



No hay comentarios:

Publicar un comentario